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Maintenance & Optimization

Keep the Site Fast, Patched andRecoverable

Security updates, monitored uptime, tested backups and steady speed work — so problems get fixed on a schedule instead of during an outage.

Monthly report — November

99.98% up

14 security updates applied

Tested on staging first

Done

Backup restore verified

9 Nov · 4m 12s to restore

Passed

Load time 1.4s → 1.1s

Image and script cleanup

Improved
Nothing silent
  • Patched monthly
  • Backups actually tested
  • Uptime monitored
  • Reported, not assumed

Security patched on schedule

Core, plugins and dependencies updated before they are exploited.

Uptime monitored

We find out the site is down, not your customers.

Backups that are tested

Restores verified — an untested backup is a guess.

Speed kept, not just achieved

Performance checked monthly as content grows.

Definition

Why does a website need ongoing maintenance?

A website is not a finished object. Its software dependencies — the CMS core, plugins, libraries and server packages — receive security patches, and known unpatched vulnerabilities are the most common route by which sites are compromised. Performance also degrades over time as content, images and third-party scripts accumulate. Maintenance covers patching, uptime monitoring, tested backups and periodic performance work. The value is mostly preventive, which is why it is easy to skip until an outage or a compromise makes the cost visible all at once.

What you get

The unglamorous work that prevents the expensive week

Nobody notices maintenance. They notice the site being down during a campaign, or the backup that turned out not to restore.

01
Security updates and hardening
CMS core, plugins, themes and server packages patched on a schedule, with updates tested on a staging copy before they touch the live site — because an update that breaks checkout is not an improvement.
02
Backups with verified restores
Scheduled off-site backups, and periodic test restores to prove they work. A backup nobody has restored is an assumption, not a safety net.
03
Uptime and error monitoring
Continuous checks with alerting, so an outage or a broken form is caught by us rather than reported by a customer days later.
04
Ongoing performance work
Monthly checks on load time and page weight as content and scripts accumulate, with fixes rather than a report telling you it got slower.
05
A report you can read
What was updated, what broke, what was fixed, current uptime and speed — in plain language, so you can tell whether you are getting value.
Business impact

What changes after you start

Lower risk of compromise

Known vulnerabilities patched before they are exploited.

Recoverable from a failure

Backups that have actually been restored in a test.
1st

Problems found first by us

Alerting instead of a customer's phone call.

Speed holds over time

Performance maintained as the site grows, not just at launch.
How we work

From an unmaintained site to a monitored one

The first month is usually catch-up. After that it settles into routine.

  1. 01

    Audit the current state

    Versions and known vulnerabilities, backup status, current speed and what is already broken. This is where the surprises are.

  2. 02

    Stabilise and secure

    Apply outstanding updates on staging, fix what the audit found, and put working off-site backups in place.

  3. 03

    Set up monitoring

    Uptime, errors and performance checks with alerting routed to whoever should act on them.

  4. 04

    Run the monthly cycle

    Patching, backup verification, performance check and a plain-language report each month.

  5. 05

    Review quarterly

    A wider look at speed, security posture and whether anything on the site should now be rebuilt rather than maintained.

Swipe to see all 5 steps →

Where it fits

Common ways businesses use it

Corporate sites nobody owns internally

Built once, then left — the most commonly compromised category.

E-commerce stores

Where downtime and slow pages have a directly measurable revenue cost.

Sites built by a departed developer

Taking over something with no documentation and unknown update status.

High-traffic campaign periods

Making sure the site holds up when marketing spend is driving traffic to it.

Industries we serve
  • E-commerce & Retail
  • Professional Services
  • Education & Training
  • Healthcare & Clinics
  • Manufacturing
  • Real Estate
  • Media & Publishing
  • Government & NGO
See it working

The monthly report

Overview — last 7 days

Live

99.98%

Uptime

14

Updates applied

1

Held back

W1

W2

W3

W4

W5

W6

W7

This month

Security

Applied

14 patches on staging first

Backup

Passed

Restore test 4m 12s

Blocked

Held

Plugin broke checkout

Updates applied, uptime, load time trend and backup verification status. Sample data shown.

FAQ

Questions, answered

01Can you maintain a site your team did not build?

Yes, and it is common. We start with an audit to establish what is there and what condition it is in. Occasionally the audit shows the site is cheaper to rebuild than to maintain, and we will tell you that even though it is not the work you asked for.

02How much does website maintenance cost in Bangladesh?

It is a monthly retainer scaled to the size and complexity of the site and how much content work is included. E-commerce needs more attention than a brochure site, and we price accordingly rather than by a flat rate.

03What if the site gets hacked anyway?

No maintenance eliminates the risk. What it does is reduce the likelihood and make recovery routine — tested backups and known-good versions mean restoration in hours rather than a rebuild. Incident response is included in our retainer.

04Do you also make content changes?

A monthly allowance for content and small changes is included, with larger work quoted separately. We are explicit about where that line sits so it is not a monthly negotiation.

05Will updates break our site?

Occasionally an update does break something, which is exactly why we test on a staging copy first and can roll back. Applying updates directly to a live site is how maintenance causes the outage it exists to prevent.

06Do you handle hosting too?

We can maintain a site on your existing hosting, or move it to hosting we manage. Both are fine; we do not require you to move as a condition.

07Is a report actually included?

Yes, monthly, in plain language. If you cannot tell what you are paying for, the retainer becomes an unexamined line item — which is bad for both sides.

Ask when your site was last backed up and restored

If nobody knows the answer, that is the finding. Send us the URL and we will audit its current state.