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System Integration

API Development & IntegrationSolutions

APIs connecting your ERP, e-commerce, payment gateways, couriers and SMS provider, so orders, payments and stock update each other automatically — nobody exports a spreadsheet by hand every morning.

POST /v1/orders

200 OK

// request

POST /v1/orders

{ "customer": "C-2841", "items": 3 }

// response

{ "id": "ORD-10482", "status": "queued" }

ERP · order created

142ms

Courier · booking sent

310ms
Nothing dropped
  • Local Gateways & Couriers
  • Built to Survive Failure
  • Documented for Your Team
  • Watched After Launch

Compatible With Existing Systems

No ripping out systems that function — just linking them together.

Fail-Safe Design

Retries, queues and alerts in place of silent data loss.

Complete Team Documentation

Extend and maintain it without needing us in the room.

Active Failure Monitoring

An alert tells you an integration broke before a customer does.

Definition

Connect Your Business Systems with API Integration

System integration connects separate software systems so data moves between them automatically, without anyone exporting a file, editing it and re-importing it elsewhere. Most of this work happens through APIs — defined interfaces one system uses to request or send data to another. The hard part is rarely the connection itself; it is what happens when the other side is slow, throws an error, or gets updated without notice. Skip retry logic, queueing and monitoring, and an integration looks fine right up until it fails quietly and loses data nobody catches for weeks.

What you get

Key Features of API Integration

Any developer can call an API on a good day. The value is in what happens on the bad one.

01
Built-In Failure Handling
Retries with backoff, queueing so nothing is lost while the other side is down, idempotency so a retry never creates a duplicate order, and alerts when a human needs to step in. That's what separates an integration from a script.
02
Local Gateway & Courier Connections
bKash, Nagad and card gateways, the couriers operating in Bangladesh, local SMS providers, plus your ERP, accounting package and e-commerce platform.
03
Custom API Development
Where your software has no interface of its own, we build a documented, versioned, secured one, so the next integration isn't another one-off project.
04
Developer-Ready Documentation
Endpoints, payloads, error codes and worked examples, written for someone who wasn't on the original project.
05
Monitoring & Reconciliation
Dashboards on throughput and failures, plus reconciliation reports that catch two systems drifting apart before it turns into a month-end scramble.
Business impact

Business Benefits of API Integration

Manual export and import gone

Nobody spends their morning moving a CSV between two systems.

Systems agree

Stock, orders and payments stay consistent across every platform.
1st

Data arrives immediately

Orders reach fulfilment in seconds, not at the end of the day.

Failures are visible

An alert fires the moment something breaks.
How we work

How Our API Integration Process Works

We map what data actually needs to move before touching anything technical — the answer is usually smaller than expected.

  1. 01

    Map the Data Flows

    What moves between which systems, how often, in which direction, and which side is treated as the source of truth when they disagree — that last answer shapes the whole design.

  2. 02

    Assess the Interfaces

    What each system actually exposes, its rate limits and quirks, and where an API has to be built from nothing because none exists.

  3. 03

    Build With Failure Handling

    Retries, queueing, idempotency and logging designed in from the start — adding these afterward is close to a rewrite.

  4. 04

    Test Failure Cases

    What happens when the other side times out, returns garbage, or goes down mid-transaction gets tested deliberately.

  5. 05

    Launch & Monitor

    Go live with alerting and reconciliation already running, and a documented handover so your team can operate it.

Swipe to see all 5 steps →

Where it fits

Common Use Cases for API Integration

E-commerce to ERP

Online orders, stock and customer records kept in sync with your back office.

Payment gateway reconciliation

bKash, Nagad and card settlements matched against orders automatically.

Courier and logistics

Booking, tracking and delivery status flowing straight back into your order system.

Legacy system connections

Building an interface onto older software that was never designed to have one.

Industries we serve
  • E-commerce & Retail
  • Wholesale & Distribution
  • Logistics & Delivery
  • Financial Services
  • Manufacturing
  • Healthcare & Clinics
  • Telecom & Utilities
  • Travel & Tourism
Illustrative example

How this might play out

A realistic, hypothetical scenario to show what changes — not a real client or a specific deployment.

Financial Services
Before

A microfinance lender reconciles bKash and Nagad settlements against loan repayments by exporting a CSV from each gateway every evening and matching rows by hand in Excel — a task that eats roughly two hours of a staff member's day and still leaves mismatches nobody catches until a customer calls in confused.

After

Settlements now post to the loan ledger automatically as they arrive, matched against the expected repayment. The nightly export is gone, and a mismatch now shows up as a same-day alert — previously it surfaced only as a complaint weeks later.

FAQ

Frequently Asked Questions

01Our old software has no API. Can it still be integrated?

Usually. Options include an API layer built over its database, scheduled file exchange, or a middleware service in between. Which one fits depends on the system and whether you're able to modify it — we assess that before quoting.

02How much does system integration cost in Bangladesh?

It depends on how many connections are involved and how cooperative each system is. A documented modern API is straightforward; an undocumented legacy one isn't. We look at the interfaces first so the estimate reflects the actual difficulty.

03How long does it take?

Two to six weeks for a single well-documented integration. Legacy systems and multi-system flows take longer — usually because of discovery time, not the coding itself.

04What happens when one system is down?

Requests queue and retry rather than failing silently, and you get an alert. That design choice is what separates a durable integration from one that quietly drops data.

05Will we be locked into you afterwards?

No. Integrations are documented and the code belongs to you, so your team or another vendor can maintain them. We offer support because it's useful, not because there's no other option.

06Can you integrate bKash and Nagad?

Yes, through their official merchant APIs, including the reconciliation reporting that matches settlements against your orders.

07How do we know it's still working six months later?

Monitoring and reconciliation reports. Integrations tend to fail quietly after a change on the other end, so alerting is built into the delivery, not treated as an extra.

Ready to Connect Your Business Systems?

Talk with our integration experts to identify automation opportunities and build an API solution that fits your business.