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+88 09613-820011
API & System Integration

Make Your Systems Talk toEach Other

Orders that reach the ERP on their own, payments that reconcile automatically, stock that agrees across every channel — without anyone exporting a spreadsheet.

POST /v1/orders

200 OK

// request

POST /v1/orders

{ "customer": "C-2841", "items": 3 }

// response

{ "id": "ORD-10482", "status": "queued" }

ERP · order created

142ms

Courier · booking sent

310ms
Nothing dropped
  • Local gateways & couriers
  • Retry and error handling
  • Documented APIs
  • Monitored after launch

Connects what you already run

No replacing systems that work — just linking them.

Handles failure properly

Retries, queues and alerts, not silent data loss.

Documented for your team

Your developers can use and extend it without us.

Monitored, not forgotten

You find out an integration broke from an alert, not a customer.

Definition

What is system integration?

System integration is the work of connecting separate software systems so data moves between them automatically instead of being exported, edited and re-imported by hand. It is usually done through APIs — defined interfaces that let one system request or send data to another. The engineering difficulty is rarely the connection itself; it is handling what happens when the other side is slow, returns an error, or has been updated. An integration without retry logic, queueing and monitoring will appear to work, then fail quietly and lose data that nobody notices for weeks.

What you get

Integrations that survive the other system misbehaving

Any developer can call an API on a good day. The value is in what happens on the bad one.

01
Built for failure, not just the happy path
Retries with backoff, queueing so nothing is lost while the other side is down, idempotency so a retry does not create a duplicate order, and alerting when something needs a human. This is the difference between an integration and a script.
02
The local systems that matter here
bKash, Nagad and card gateways, the couriers operating in Bangladesh, local SMS providers, plus your ERP, accounting package and e-commerce platform.
03
APIs for your own systems
Where your software has no interface, we build a documented, versioned and secured API so future integrations do not each become a bespoke project.
04
Documentation your developers can use
Endpoints, payloads, error codes and examples written for someone who was not on the project — so you are not dependent on us to extend it.
05
Monitoring and reconciliation
Dashboards on throughput and failures, plus reconciliation reports that catch data drifting apart before it becomes a month-end problem.
Business impact

What changes after launch

Manual export and import gone

Nobody spends the morning moving a CSV between systems.

Systems agree

Stock, orders and payments consistent across every platform.
1st

Data arrives immediately

Orders reach fulfilment in seconds instead of at end of day.

Failures are visible

An alert when something breaks, not a customer complaint.
How we work

From manual exports to a connected stack

We map what data actually needs to move before touching anything technical — the answer is usually less than expected.

  1. 01

    Map the data flows

    What moves between which systems, how often, in which direction, and which side owns the truth when they disagree. That last question decides the design.

  2. 02

    Assess the interfaces

    What each system exposes, what its rate limits and quirks are, and where an API has to be built because none exists.

  3. 03

    Build with failure handling

    Integration built with retries, queueing, idempotency and logging from the start — retrofitting these is a rewrite.

  4. 04

    Test the failure cases

    We test what happens when the other side times out, returns garbage or goes down mid-transaction, not just the successful path.

  5. 05

    Launch with monitoring

    Go live with alerting and reconciliation in place, and a documented handover so your team can operate it.

Swipe to see all 5 steps →

Where it fits

Common ways businesses use it

E-commerce to ERP

Online orders, stock and customer records synchronised with your back office.

Payment gateway reconciliation

bKash, Nagad and card settlements matched against orders automatically.

Courier and logistics

Booking, tracking and delivery status flowing back into your order system.

Legacy system connections

Building an interface onto older software that was never designed to have one.

Industries we serve
  • E-commerce & Retail
  • Wholesale & Distribution
  • Logistics & Delivery
  • Financial Services
  • Manufacturing
  • Healthcare & Clinics
  • Telecom & Utilities
  • Travel & Tourism
See it working

What moved, and what failed

Overview — last 7 days

Live

1.2M

Calls this month

99.7%

Success rate

512

Retried

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Integrations

ERP

142ms avg

Orders synced

bKash

Matched

Settlement reconciled

SMS

Queued

Gateway timeout · retrying

Throughput per integration, failures and retries, and the reconciliation status between systems. Sample data shown.

FAQ

Questions, answered

01Our old software has no API. Can it still be integrated?

Usually yes. Options include building an API layer over its database, scheduled file exchange, or a middleware service. Which is appropriate depends on the system and whether you can modify it — we assess that before quoting.

02How much does system integration cost in Bangladesh?

It depends on the number of connections and how cooperative each system is. A documented modern API is straightforward; an undocumented legacy system is not. We assess the interfaces first so the estimate reflects the real difficulty.

03How long does it take?

Two to six weeks for a single well-documented integration. Legacy systems and multi-system flows take longer, mostly in discovery rather than coding.

04What happens when one system is down?

Requests queue and retry rather than failing silently, and you get an alert. Designing for that is the main thing separating a durable integration from one that quietly drops data.

05Will we be locked into you afterwards?

No. Integrations are documented and the code is yours, so your team or another vendor can maintain them. We offer support because it is useful, not because you have no alternative.

06Can you integrate bKash and Nagad?

Yes, using their official merchant APIs, including the reconciliation reporting that matches settlements against your orders.

07How do we know it is still working six months later?

Monitoring and reconciliation reports. Integrations tend to fail silently after a change on the other side, so alerting is part of the delivery rather than an optional extra.

Name the export somebody does every morning

That manual step is usually the whole business case. A short call and we will tell you what it takes to remove it.