Social Media & AdAutomation
Every Facebook and Messenger enquiry gets an automatic reply in Bangla or English within moments, gets moved into a private conversation, and is logged into your CRM against the campaign that produced it.
- Comments and Messenger Covered
- Speaks Bangla and English
- Every Lead Captured
- Live in 2–4 Weeks
Instant Comment Replies
Price, availability and delivery questions get a public reply automatically.
Automatic Messenger Handoff
A private message follows the public reply, and that's where the actual sale happens.
Automated Lead Capture
Name, number and interest recorded against whichever campaign produced it.
Ad Performance Attribution
Every enquiry and order traced back to the post that generated it.
Automate Your Facebook Comments and Messages with AI
Comment automation links your Facebook and Instagram pages to a system that reads incoming comments and messages, replies to the routine ones on its own, and opens a private conversation with whoever commented. For a business advertising on Facebook, this closes an expensive gap: a single campaign can draw hundreds of comments asking price or availability, and answering them by hand within the few minutes that buying interest actually lasts isn't realistic. Every one of those enquiries also gets logged as a lead against the campaign, which is what turns ad spend into a number you can actually measure.
Key Features of Social Media Automation
'Price koto?' under a boosted post is a hot lead with about ten minutes before it goes cold.
- AI-Assisted Comment Replies
- It works out what's actually being asked — price, size, delivery area, stock — and replies publicly using your real product data, in Bangla, English or Banglish, matching how the question arrived.
- Comment-to-Chat Conversion
- The public reply is followed by a direct message opening the conversation, which is where an order actually gets placed.
- Automated Lead Logging
- Name, number, product interest and source campaign get recorded automatically and pushed into your CRM or sheet for follow-up.
- Complaint Escalation Rules
- Complaints and abusive comments go to a person, following rules you set for what gets hidden versus escalated.
- Per-Post Performance Tracking
- Enquiries and orders tied to the exact post that produced them — the figure that tells you where to spend the next ad budget.
Business Benefits of Social Media Automation
- 0
- Every comment gets a reply, 2am included.
- 1st
- The buyer hears back while the interest is still there.
- +
- The same ad budget now converts into more captured enquiries.
- ✓
- Every enquiry and order traceable to the specific post.
Unanswered comments
Reply within seconds
More leads from the same spend
Ad performance you can see
How Our Social Media Automation Process Works
The last campaign gets reviewed first, because the unanswered comments usually make the case without any further argument.
Swipe to see all 5 steps →
Common Use Cases for Social Media Automation
Boosted product posts
Price and availability answered right under the post, then the conversation moves to Messenger.
Lead generation campaigns
Contact details captured mid-conversation and routed straight to sales.
Event and admission enquiries
Dates, fees and eligibility answered at volume when an intake period floods the page.
Order status on social
A customer asking about delivery gets an answer without ever reaching support.
- E-commerce & Retail
- Education & Training
- Real Estate
- Healthcare & Clinics
- Restaurants & Hospitality
- Travel & Tourism
- Fashion & Lifestyle
- Automotive
How this might play out
A realistic, hypothetical scenario to show what changes — not a real client or a specific deployment.
A property developer's boosted listing draws hundreds of comments asking price, location and unit availability. By the time an agent gets through them the next day, several commenters have already gone and asked a competitor.
Price and availability questions now get answered under the post within moments, an interested commenter moves into a Messenger conversation, and every enquiry is logged against the listing that produced it.
Frequently Asked Questions
01Is automatic comment replying allowed by Facebook?
Yes, through the official Facebook and Instagram APIs, which is what this uses. Automation that logs in as a user instead violates platform terms and puts your page at risk — that approach doesn't get built here.
02Will replies sound robotic?
They're written in your brand's voice and reviewed by you before anything launches. Public replies stay deliberately short and useful; the real conversation belongs in Messenger, not the comment thread.
03Can it reply in Bangla?
Yes, including Banglish typed in English letters, which is how most comments actually show up. It matches whichever the commenter used.
04What about negative comments and complaints?
Those get routed to a person, not answered automatically. You set the rules for what gets hidden versus escalated, and auto-replying to a complaint is generally something we'd advise against.
05How much does it cost in Bangladesh?
A build and setup fee, plus a running cost that scales with message volume. It pays back fastest for a business already spending meaningfully on Facebook ads; at low comment volume it's hard to justify, and we'll say that plainly.
06How long does it take to set up?
Two to four weeks, covering page connection, loading your product data and testing on a live campaign.
07Will we still need someone monitoring social media?
Yes, and you should. The system handles volume and routine questions; a person still handles complaints, negotiation and anything reputational. What your team spends time on changes — the role doesn't disappear.
Related services
- WhatsApp Business AutomationWhere the same buyer often continues the conversation.
- AI Chatbot & Customer SupportThe same assistant, answering on your website too.
- AI Content GenerationWrite the posts that are generating all these comments.
- CRM SystemWhere every captured lead should actually end up.
- E-Commerce Platform DevelopmentThe store a buyer lands on after Messenger.
- Bengali Language AISharper handling of Banglish and mixed-language comments.
Ready to Turn Comments Into Customers?
Talk with our AI experts to identify social media automation opportunities and build a solution that fits your business.